MICROSOFT DYNAMICS (ERP & CRM)
ERP is an acronym that stands for enterprise resource planning (ERP). It’s a business process management software that manages and integrates a company’s financials, supply chain, operations, reporting, manufacturing, and human resource activities. Most companies have some form of finance and operational system in place but most of the software that’s out there can’t go beyond everyday business processes or help with future business growth.
As the company’s needs change and they expand, their systems should keep up with them. In the past, businesses had some sort of accounting, finance, or HR process but the software systems they had often worked separately and didn’t talk or work with one another. What makes modern ERP software different is that it brings all these different processes to the table to collaborate and create one fluid system.
Current solutions also allow each department to see what the other is doing. The result is that accounting and Human Resources can easily collaborate with sales and customer relationships. ERP can cover a lot of company functions, but some of the main business processes include; finance, human resource, manufacturing, supply chain, etc.
Microsoft Dynamics NAV ERP and its modified version Dynamics Business Central are innovative, flexible solutions that are fast to deploy, easy to use and provide forward-looking insights to help drive business growth. Microsoft Dynamics ERP supports core business needs with comprehensive built-in capabilities that are easy to customize. They transform the way people do business with a solution that works the way they want to use it.
With Microsoft Dynamics ERP, multiple office locations and remote employees can perform business processes and connect seamlessly to work from anywhere. Microsoft Dynamics ERP supports and propels business goals to drive growth. It easily accommodates new processes, additional lines of business and scales to meet higher demands, without sacrificing performance or incurring major increases to your original technology investment. Some of the Microsoft Dynamics ERP modules we deploy for our clients include; finance sales, marketing, requisition and purchasing, warehousing, manufacturing, resource planning, projects (jobs), services management, HR and payroll and CRM(Customer Relationship Management).
CRM focuses on managing a company’s interaction with current and potential customers. It uses data analysis pertaining to customer history as a tool for improving business relationships with customers. It gives focus specifically on customer retention and ultimately driving sales growth. CRM also allows businesses to learn more about their target audience and how best to cater for their needs.